Ambulance
MDK Ambulance Services
Our Services
O Emergency response to patients with sudden illness and injury
O Pre-hospital patient care
O Specialized transport services
O stand-by at special events
O Coordination of aero-medical services
O Inter-hospital transfers
Customer service standards
MDK Ambulance Service has identified the needs of its customers through community consultation and research. Customer service standards are designed to meet those needs in line with national and professional standards.
MDK Ambulance Service is committed to:
O Providing the highest possible quality care and service to the Sri Lankan community
O providing patient care in accordance with accepted clinical standards and the needs of the patient
O ensuring that all services are delivered in a professional and courteous manner
O ensuring response times for both emergency and non-emergency transport are within national standards
O ensuring that patient’s and customer’s rights to privacy are respected
O Honest and effective communication with patients and customers.
